Category: Ezi Solution POS


Ezi Solution Systems are preparing to launch Version 2.5 of Retail Man POS, Ezi Solution POS and Ezi Accounting. This is the first major release of these products since March 2015. The revised launch date for Version 2.5 is 20th August.

The details are being finalised but the cost of Retail Man POS 1-user will be changed to USD349. The cost of Ezi Solution POS will be unchanged. The cost of extra users for Retail Man and Ezi Accounting will be increased slightly.

All customers that bought Version 2.1 of Retail Man POS, Ezi Solution POS or Ezi Accounting from 1st July 2017 can ask for  free upgrade to Version 2.5. Other customers will need to buy an upgrade to Version 2.5 before they can use the new software. The cost of upgrading is to be advised.

New features and new fixes will be added to Version 2.5. A new flexible interface for credit card and debit card processing will be included in Retail Man POS.

Licence keys for Version 2.5 will be based on the Business Name and Location.

Ezi Solution Systems will no longer sell boxed software on CD. Version 2.5 will be available as a download only.

 

 

 

 

 

 

 

 

 

 

Ezi Solution Systems have have had reports from several customers recently that have been affected by Malware, a Virus or a Hardware Failure. These can be difficult to deal with at best, very bad news at worst. Please take some time to ensure that your systems are as safe as they can be. This will minimise the risk to your business.


Windows Security

  • Ensure that the latest Windows Security Updates are applied to each computer in your network.
  • Ensure that reputable Anti-Virus software is installed and updated on every computer on your network, and that there is a regular scan run automatically for viruses and malware of every disk.
  • Ensure that the Windows Fire Wall is enabled or there is a Fire Wall active for an Internet Security Package
  • Ensure that there is a password on each Windows account, and that the passwords are changed regularly.

 

E-Mails

  • Ensure that automatic virus scanning of E-mails is enabled.
  • Be very careful when opening any attachments to E-Mails. Try to ensure that the E-Mail is from a person or company that you would expect to receive an E-Mail from before opening an attachment.
  • Be very careful when clicking on links in E-Mails. If you hover the mouse over a link, you should be able to see the address of the link before you click on a link. If the link does not match the domain name of the sender it may be a fake.

 

Backups

  • Ensure that a regular backup is made of all the files that you need to run your business.
  • Store the backups away from the computers where the data resides. Cloud based solutions like Drop Box or iCloud are popular, but ensure that they are secure by using a complex password to access the Cloud.
  • Use a USB connected drive to Zip up key folders on your computers, and store the drive in a safe place away from your computers. Use more than one USB drive so that one drive will always be off site.
  • At the end of each day, create a backup Zip file when you exit from Retail Man, Ezi Solution POS or Ezi Accounting, and store the Zip file in a folder that has regular backups to Cloud or USB drive.
  • From time to time, test your backups to confirm that they contain the expected files, and that files can be restored.

 

Resilience

  • Database and hardware issues can be created by a power down. An Uninterruptible Power Supply (UPS) is recommended for servers running Retail Man or Ezi Solution POS, especially in locations where the power supply is not reliable.
  • If a UPS is not feasible and the reliability of the power supply is poor, considering using a laptop instead of a server
  • Check the settings for Power Saving on the server, and ensure that there is no automatic shutdown due to lack of activity
  • Always shutdown applications before Windows is shutdown!
  • Mirrored disks are recommended on all servers. This will allow service to continue after a single disk has failed.
  • Cabled network connections are normally more reliable that Wi Fi connections.

 

Please contact Ezi Solution Systems if you need more information on any of the above subjects. An hour or two spent reviewing the setup of your systems could save days of downtime!

2016 has been another busy year for Ezi Solution Systems, with many new customers and new developments. We hope that this year has been good for your business as well. We hope that you can spare the time time to read our second newsletter.

Please contact Ezi Solution Systems if you need more information on any of the subjects.

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Retail Man POS

Version 2.1.33 or Retail Man was released in October. This included more than 7 months worth of fixes and enhancements. The enhancements included changes to the Stock screen and changes to handling of multi-currency. Any customers who have purchased Version 2.1.x can upgrade to Version 2.1.33 at no cost. The cost of upgrading to Version 2.1.33 from Version 2.0 or older start at USD70 for 1-user Retail Man POS. Please visit www.retailman.com for more details.

We are seeing more use of Retail Man POS in larger stores and stores with a large number of sales. There are limits on the capacity of Retail Man. Where there are more than 500 transactions per day, customers should consider upgrading to Ezi Solution POS. This has much higher capacity and has more resilience as there is a local database for each POS station.

Many customers prefer the flexibility of renting Retail Man POS. The initial cost of renting is lower, with prices starting at USD99 per year. Should your business change its name or stop trading, then the next rental period can be with the new name of the business. At the time of renewal of a rental, the price will include the cost of upgrading to the latest version of Retail Man POS. Support for an extra POS station can be added for USD40 per year.

Retail Man POS includes tools to integrate with web stores, including those Using OpenCart. If you are thinking about selling products on the Internet, then we suggest that you check to see if Retail Man POS will integrate with your chosen E-Commerce provider.

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Ezi Accounting

Version 2.1.33 or Ezi Accounting was released in October. This included more than 13 months worth of fixes and enhancements. There are several changes to reports and reconciliations, as well as changes to the Stock screen. Any customers who have purchased Version 2.1.x can upgrade to Version 2.1.33 at no cost. The cost of upgrading to Version 2.1.33 from Version 2.0 or older start at USD40 for 1-user Ezi Accounting. Please visit www.eziaccounting.com for more details.

Many customers prefer the flexibility of renting Ezi Accounting. The initial cost of renting is lower, with prices starting at USD49 per year. Should your business change its name or stop trading, then the next rental period can be with the new name of the business. At the time of renewal of a rental, the price will include the cost of upgrading to the latest version of Ezi Accounting. Support for an extra workstation can be added for USD17 per year.

Ezi Accounting does not include support for POS. If your requirement changes then it is possible to upgrade from Ezi Accounting to Retail Man POS to add features for Point of Sale.

Ezi Accounting includes tools to integrate with web stores, including those Using OpenCart. If you are thinking about selling products on the Internet, then we suggest that you check to see if Ezi Accounting will integrate with your chosen E-Commerce provider.

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Ezi Solution POS

Customers with a requirement for high volumes of transactions (more than 500 per day) or a requirement for high availability should consider use of Ezi Solution POS. There is a local database for each POS station, so operation will continue if the connection to the server is lost. Tools are included for integration of several stores. Prices of Ezi Solution POS start at USD1499 for a 1-user system. Major customers are already using Ezi Solution POS. They are benefiting from the power and resilience that is needed for larger stores. Please visit www.ezisolutionpos.com for more details.

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Ezi Signage

Customers of Ezi Solution Systems are invited to evaluate the use of Digital Signage to promote their business. Why not use some wall space in your store or space in shop window to mount a large screen to display information to customers on products, services or special offers, together with items of general interest like news, weather and traffic information? Customers will be attracted to your store and my find out about products that they wish to find out more or buy. Digital Signage can also be used in schools, colleges, businesses and transport facilities to give information to staff, students and customers. High resolution images and media are needed as screens for Digital Signage tend to be large.

Ezi Signage supports use of Split Screens, Live TV, Video, Tickers, RSS, Web Sites, Images and Power Point to produce dynamic and effective Digital Signage. One Media Player is needed for each screen. Several screens can be managed by one installation of Campaign Manager. software. A free full functional demo for 30 days is available for all customers of Ezi Solution Systems, with no obligation to purchase. The schedule can be changed based on the time of day or day of the week to give variety and interest.

Ezi Signage is a partnership with a leading and and well established supplier of Digital Signage. Solutions can be Cloud based Software as a Service (SaaS) or based on local storage (Continuous Service). A Cloud based solution with local Media Players gives the most flexibility and reliability. Prices start at USD27.42 per month. Please visit www.ezisignage.com for more details.

 

Customer Survey

A big thank you to all customers that completed our first Customer Survey, which was published in February. Your feedback will help Ezi Solution Systems to shape the development of the products and services. The feedback was generally very positive, and we are now aware of some areas where we need to improve.

For the technically minded, the Net Promoter Score from the survey was 34. There is room for improvement, but we have a better NPS than many much larger companies.

 

Social Media

Please follow Ezi Solution Systems on Facebook, Twitter , Google+ and WordPress for the latest updates. We recently reached 300 likes on Facebook,  250 followers on Twitter.

Ezi Solution POS

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Ezi Solution Systems is pleased to announce the launch of Ezi Solution POS.

Ezi Solution POS is powerful and scalable Point of Sale software for larger stores and for stores with high volumes of transactions. For maximum performance and reliability each POS station has a local database that can run standalone, with the ability to synchronise with the database on the server.

Ezi Solution POS is recommended for stores with more than 500 transactions per day or where a high availability solution is needed.  Larger tables are partitioned so that transactions are stored by month, allowing more transactions to be stored, and making queries faster. Prices start at USD1499.

Upgrades are available from Retail Man POS to Ezi Solution POS. Please contact us if your are interested in a demo of Ezi Solution POS or if you have any queries. A temporary licence key is required for a full demo of the software.